FREQUENTLY ASKED QUESTIONS
TEAMS
What are the team hotels?
Westin Dallas Downtown and Hyatt Regency Dallas
PARKING
Can I purchase parking in advance?
Yes. when you purchase your tickets, the ticket module will ask if you want to add on a parking pass.
Where is ADA parking located?
There are first-come first served ADA spot in each of the lots.
Is there an RV lot?
No.
What time do the parking lots open on gameday?
3 hours prior to game time.
GAME DAY
When is game day?
Tuesday, December 26, 2023
Where is the game played?
Gerald J. Ford Stadium on SMU’s campus.
When do gates open?
90 minutes prior to kickoff
Where is the ticket office located and what time does it open?
The box office is located on the North side, near Loyd All Sports Center entrance between gates 3 and 4. On gameday the box office will be open 2 hours prior to kick.
Where is Will Call located and what time does it open?
Since all tickets are digital and delivered via onto a mobile device, there is no will call windows.
Where will the Fan Fest area be located?
There are interactive games, pep rallies, photo opportunities, concessions, merchandise, and more at the pregame fanfest located on The Boulevard and in Lot E on the west side of the stadium. It Opens 2 1/2 hours prior to kick.
TICKETS
What comes with a club level ticket?
Indoor seating, food buffet, cash bar
When will I receive my tickets?
All tickets are digital and will be delivered to the AXS ticket app which needs to be installed on a mobile device
Does my child need a ticket?
Children under the age of 2 are considered a lap child and do not need a game ticket.